Privacy Policy

Last updated: November 15, 2025
Effective Date: November 15, 2025


AgencyBooks (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data in compliance with:

  • General Data Protection Regulation (GDPR) (EU & UK)

  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

  • Other applicable privacy laws.


1. Data Controller

The data controller responsible for your information is:

AgencyBooks
admin@agencybooks.io


2. Information We Collect

We may collect the following categories of information:

a. Information You Provide Voluntarily

  • Name, email address, phone number, or other details submitted via forms on our website.

  • Any messages or content you voluntarily provide when contacting us.


b. Automatically Collected Data

  • IP address, browser type, operating system, device information.

  • Pages visited, time spent on site, and referring URLs.

  • Collected through cookies and analytics tools such as Microsoft Clarity and Google Ads.


3. How We Use Your Information

We process your information to:

  • Respond to inquiries or requests.

  • Improve our website, products, and user experience.

  • Analyze usage through Microsoft Clarity.

  • Display and measure ads through Google Ads.

  • Comply with legal obligations.


4. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

  • Consent — When you opt in to data collection or contact us.

  • Contract — When processing is necessary to provide services or respond to inquiries.

  • Legitimate interests — For improving our website and marketing.

  • Legal obligation — To comply with applicable laws or regulations.


You may withdraw consent at any time by contacting admin@agencybooks.io.


5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track website activity and performance.

  • Analyze user interactions (via Microsoft Clarity heatmaps and recordings).

  • Deliver personalized ads through Google Ads.


You can manage or disable cookies through your browser settings.
For EU/UK visitors, a cookie consent banner is presented for opt-in before tracking begins.


6. Data Sharing and Transfers

We may share limited data with:

  • Microsoft Clarity and Google Ads (for analytics and marketing).

  • Service providers assisting in hosting, analytics, or email communications.

  • Legal authorities when required by law.


If data is transferred outside the EU/UK, we ensure compliance via Standard Contractual Clauses (SCCs) or equivalent safeguards.


7. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy, or as required by law. Data collected via analytics may be stored for up to 24 months.


8. Your Rights

Under GDPR (EU/UK Users):

You have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Withdraw consent at any time.

  • Data portability (receive a copy of your data).


Under CCPA/CPRA (California Users):

You have the right to:

  • Request disclosure of what personal information we collect and share.

  • Request deletion of your personal data.

  • Opt out of the sale or sharing of your data (we do not sell personal data).

  • Non-discrimination for exercising privacy rights.

To exercise any of these rights, contact us at admin@agencybooks.io.


9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.


10. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party sites.


11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website constitutes acceptance of the revised policy.


12. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact us at: admin@agencybooks.io.